Re: Clean North Fax is NOT DOWN

["Don McGorman" <mcgormd@hotmail.com>]

Folks:

So we have narrowed the problem down to that there is at least one fax 
machine (946-2112) that has somehow developed a problem communicating with 
the CN fax (and apparently has no known problem communicating with any other 
fax).

There may be other fax machines out there that have an issue with CN.  So,  
if you are expecting a fax at the CN office and it does not arrive, do not 
assume that the person never tried to send it.

If you ever find another fax that will not communicate with CN, please 
report it.  Thanks.

Don

----Original Message Follows----
From: Kathie Brosemer <kathie@cleannorth.org>
To: Don McGorman <mcgormd@hotmail.com>, odin@cleannorth.org
CC: kathie@cleannorth.org, techies@lists.cleannorth.org,        
officers@lists.cleannorth.org, h.harten@cityssm.on.ca
Subject: Re: Clean North Fax is NOT DOWN
Date: Tue, 13 Jun 2006 11:20:34 -0400

Hi Don

I just sent a test fax from 942-9140 (FGO office) at about 10 am today, and 
phoned Jack at CN and it arrived.

Kathie

--On Sunday, June 11, 2006 3:33 PM +0000 Don McGorman <mcgormd@hotmail.com> 
wrote:

> Thanks Dan,
>
> I've recently sent faxes to other numbers from 946-2112 (the outgoing fax
> machine at OFRI) without any problems so I'm not sure what is going on;
> it's .  I'll try a multi page test fax next and see if any pages come
> through.
>
> I see that there is also a one-page test fax from Kevin Powley that came
> through yesterday.
>
> If anyone else has an opportunity to send a test fax to me at 945-0595
> please do so and let me know by voice or email that you sent something.
>
> Thanks for your help.
>
> Don McGorman
> (705) 945-1573
>
>
> ----Original Message Follows----
> From: Dan Brosemer <odin@cleannorth.org>
> To: Don McGorman <mcgormd@hotmail.com>
> CC: kathie@cleannorth.org, techies@lists.cleannorth.org,
> officers@lists.cleannorth.org, h.harten@cityssm.on.ca Subject: Re: Clean
> North Fax is NOT DOWN
> Date: Sun, 11 Jun 2006 10:23:51 -0401
>
> I sent one on Friday that came through fine.  Another came through around
> 23:30 last night.
>
> The only faxes that are failing on transmissions are your ones from
> 946-2112.
>
> I'll rig up the CN outgoing machine to send to the incoming machine
> tonight just for a third test, but right now, we've got two machines that
> can send to CN and the only tested one that cannot is whatever you're
> testing from. Have you confirmed if your 946-2112 machine can send to
> anyone else recently?
>
> -Dan
>
> On Sun, Jun 11, 2006 at 01:32:09AM +0000, Don McGorman wrote:
>  > Folks:
>  >
>  > I tried sending another test fax on Friday and the same thing happened
> (my  > fax machine connects and starts transmitting and then the job goes
> into  > 'pause' mode after about fifteen seconds; this indicates that the
>  > transmission was incomplete and my fax machine is holding the job in
> memory  > and will try sending again later; I deleted the job at that
> point);  > perhaps there is a problem at my end but I doubt it.
>  >
>  > Dan says that we 'have missed precisely zero faxes'; so I'm curious has
>  > anyone seen any incoming fax at the CN office recently?  There used to
> be  > at least one or two spam faxes each week sitting on the printer
> regardless;  > if no fax have come off the printer then there may be a
> problem at the CN  > end.
>  >
>  > Can someone please send a one page test fax to the CN fax number
> (945-0595)  > and then go to the CN office and confirm that the fax
> actually arrived  > (i.e. there is a hardcopy on the printer) ?  If your
> fax arrives then that  > will more or less confirm that the problem is a
> my end.
>  >
>  > Thanks for your assistance.
>  >
>  > Don
>  >
>  > ----Original Message Follows----
>  > From: Kathie Brosemer <kathie@cleannorth.org>
>  > To: Don McGorman <mcgormd@hotmail.com>, techies@lists.cleannorth.org
>  > CC: kathie@cleannorth.org, officers@lists.cleannorth.org,
>  > odin@cleannorth.org,        h.harten@cityssm.on.ca
>  > Subject: Re: Clean North Fax is NOT DOWN
>  > Date: Thu, 08 Jun 2006 19:00:07 -0400
>  >
>  > Hi Don,
>  >
>  > Actually, it isn't.  Dan's checked the phone/fax logs and his reply is
>  > below.  Something was apparently "malformed" (whatever that means) in
> the  > test faxes you sent, perhaps try again.  If it happens again that
> you think  > the fax is down, first thing is to check the printer queue
> to see if  > there's something clogging the printer and preventing the
> fax to come  > through.
>  >
>  > Apparently the faxes you had expected from others were not sent.  The
> logs  > show no incoming except a voice call to that number, between May
> 30 and  > today.  Maybe check with the sender about that.
>  >
>  > Dan's checked fax logs and his reply is below.
>  >
>  > kathie
>  >
>  > --On Thursday, June 08, 2006 4:15 PM +0000 Don McGorman
>  > <mcgormd@hotmail.com> wrote:
>  >
>  > >HELP!
>  > >
>  > >I was expecting a number of faxes that have never arrived.  Last night
>  > >Holly confirmed that there has not been a fax printout for several
> weeks.  >
>  > >Today I sent a one page test fax to 945-0595  that did not go through.
>  >
>  > May 30 10:10:04.43: [11914]: REMOTE HANGUP: Normal and proper end of
>  > connection (code 0)
>  > May 30 10:10:04.43: [11914]: RECV FAX: bin/faxrcvd "recvq/fax00306.tif"
>  > "tty03" "00000564" "" "" ""
>  >
>  > There was one failed attempt (that looks like a voice call) between
> this  > properly received fax on May 30 and your two tests today.
>  >
>  > >The fax machine answers OK but the transmission does not complete.
>  >
>  > Jun 08 11:33:09.44: [11914]: RECV FAX: bin/faxrcvd "recvq/fax00308.tif"
>  > "tty03" "00000566" "RSPREC invalid response received" "" ""
>  >
>  > I don't know what your test fired at it, but it was malformed.
>  >
>  > >If this can not be fixed quickly, perhaps we can arrange with Bell to
>  > have
>  > >the number 945-0595 forwarded to a fax machine at a place like Quick
> Copy  > >where Clean North would pay to receive faxes?  The way things
> are is bad  > >for business and its sabotaging my volunteer effort.
>  >
>  > We have missed precisely zero faxes.  I have logs of every time that
> phone  > rings and every packet of fax data that flies by on it.
>  >
>  > Jim just attempted to connect via data link without issue.
>  >
>  > -Dan
>  >
>  >
>  >
>  > --
>  >
>  > When we walk to the edge of all the light we have and take the step
> into  > the darkness of the unknown, we must believe that one of two
> things will  > happen.  There will be something solid for us to stand on,
> or we will be  > taught to fly.
>  >
>  >    -- Patrick Overton
>  >
>  >
>
> --
> "Burnished gallows set with red
>   Caress the fevered, empty mind
>   Of man who hangs bloodied and blind
>   To reach for wisdom, not for bread."  -- Deoridhe Grimsdaughter



--

When we walk to the edge of all the light we have and take the step into
the darkness of the unknown, we must believe that one of two things will
happen.  There will be something solid for us to stand on, or we will be
taught to fly.

   -- Patrick Overton