Re: Mulberry E-mail Problems

[Dan Brosemer <odin@svartalfheim.net>]

On Thu, Jan 02, 2003 at 01:27:49AM +0000, Don McGorman wrote:
> Folks:
> 
> The e-mail software on the Clean North network is called Mulberry.
> 
> The problem I'm having regards receiving file attachments with Mulberry.
> 
> I can send MS-Word '.doc' files attached to an e-mail to my Hotmail address 
> and then download them intact, with the same name and, most importantly, in 
> MS-Word format.
> 
> When I send the same file to mcgormd@cleannorth.org, Mulberry is very 
> unhelpful and shows the attachment to be 'plain text' with a '.pl' 
> extension instead of '.doc'. When I 'extract' the attachment the resulting 
> file is of unknown format even if I rename it to '.doc'.
> 
> So, does anyone have any suggestions?  Can Mulberry be setup to 
> receive/extract formatted files?  Maybe there is something that I'm doing 
> wrong?
> 
> As it stands now this is a fairly serious limitation with Mulberry.  I've a 
> number of messages in Mulberry with important attachments that I can not 
> read.  My only recourse is to not use my Clean North address as I would 
> like.

Give me exact filenames, please.

We have a mail filter installed which renders useless any attachments that
it sees as dangerous.  Among those types of files are anything with two or
more '.' characters in its filename and a '.doc' extension.  I'm guessing
this is biting you, and it's something that I will not change.

If the file is named something reasonable, it should simply rename things to
'blahblah.112358DEFANGED-doc' forcing you to save to disk and rename the
file before you can use it.  This allows the virus scanner on the system
you're using a chance to inspect the file for malicious content.  Word
documents are extremely dangerous.

If you still have no luck, create a nearly empty .doc file and CC me on an
email to yourself with it attached.  Then I'll actually have some data to
investigate.

My guess is Mulberry doesn't enter into it.

-Dan

-- 
"Burnished gallows set with red
 Caress the fevered, empty mind
 Of man who hangs bloodied and blind
 To reach for wisdom, not for bread."  -- Deoridhe Grimsdaughter