RE: Shaw is pissing me off

["Lynham, Tim" <tlynham@nrcan.gc.ca>]

I don't understand the implications of all the info in your email.  I talked
to Shaw.  They have not changed the IP, so they say.  Are you saying they
changed the IP?

They say the problem is with the DNS host (is that Soonet?)  Shaw said that
Shaw's ops would not affect the A record; only the DNS host would affect the
A record.  Shaw checked all the SSM business customers in the CN area on
that date & time.  None off them have complaints nor do the Shaw records
show any interruption.  Their records only show the interrruption of a few
months ago at the CN site when they changed the IP address.

Tim

T.J. Lynham
Forest Fire Research Scientist
Natural Resources Canada
1219 Queen St. E.
Sault Ste. Marie, ON  P6A 2E5
705-541-5537
705-541-5701 (fax)


-----Original Message-----
From: Dan Brosemer [mailto:odin@svartalfheim.net]
Sent: Thursday, June 06, 2002 5:19 PM
To: techies@lists.cleannorth.org
Subject: Shaw is pissing me off


This is the second time Shaw has broken DNS resolution for their customers.
This time, I didn't notice for three days!

They made a change on June 3 between 10:30:45 and 10:31:04 that broke
forward resolution of domains without an A record, thus breaking reception
of a lot of email for us.  This is _bad_!

169 messages to be exact... all bounced.

Does anyone want to chew them out?

Does anyone want to find us an ISP that doesn't break something horribly
every couple months?

-Dan

-- 
"Burnished gallows set with red
 Caress the fevered, empty mind
 Of man who hangs bloodied and blind
 To reach for wisdom, not for bread."  -- Deoridhe Grimsdaughter